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HOLIDAY CLOSURE:

Our branches and offices will be closed on Monday, Sept. 2, in observance of Labor Day. Regular business hours will resume on Tuesday, Sept. 3.

Avoid Fraud and Scams

Protecting your finances from fraud and scams is more critical than ever. As scammers become increasingly sophisticated, staying informed about the latest threats and how to guard against them is crucial. On this page, we’ll post the latest tactics fraudsters use and provide reminders and actionable tips to help you recognize and avoid these schemes. Whether it’s phishing emails, fake texts or fraudulent calls, we’re here to empower you with the knowledge you need to keep your money, identity and PACU accounts secure.

Spot Gems. Dodge Scams.

 

The internet has become a massive marketplace, offering everything from the latest gadgets to handcrafted furniture. While the convenience is undeniable, it's crucial to be aware of online scams.

Here are a few warning signs to help you navigate the digital world and spot the gems of good deals from the pitfalls of luring scams.

AI Phone Scams

 

Scammers are constantly looking for new ways to trick you, and as technology becomes more sophisticated, so do scams. One of these scams relies on AI voice cloning technology. Here's how it works.

You receive a phone call from an unknown number, and it's the voice of a loved one telling you something happened and that they need money right away.

Tech Support Scams

 

Tech support scams, a growing menace, are more prevalent than ever. These days, fraudsters (or a syndicate of them) are employing this ploy to potentially swindle you out of your hard-earned money, masquerading as tech support for well-known companies.  

Caller ID Switcheroo

 

Your phone rings, and you see Piedmont Advantage Credit Union on your caller ID. You answer. The caller says he’s from PACU and that there is a problem with your account that needs immediate attention. He asks for your PIN or account password. What should you do? Hang up! It's a caller ID switcheroo.

Read This. Re-read Often!

Protect your money, identity and PACU accounts, starting with these important reminders:

  • We will never call, text or email you asking for personal account information.
  • We will never FaceTime call you.
  • If someone claims to transfer you to PACU, hang up and call us yourself at 800.433.7228.
  • If you receive a letter, text or email claiming that you may be a victim of fraud, exercise caution.
  • Do not click on links unless you initiate the request.
  • Reputable employers will never send a new hire a check with instructions to return the funds as part of the job.
  • Please be careful of anyone trying to befriend you that you have not met in person.
  • If the story does not make sense, it’s likely fraud.

Headquartered in Winston-Salem, North Carolina, and founded in 1949 within the aviation industry, Piedmont Advantage Credit Union (PACU) serves member-owners, who reside, work, worship, attend school or operate a business in one of the six counties it serves in North Carolina or who are employed by one of its many employer companies. These six counties are Davie, Forsyth, Guilford, Iredell, Mecklenburg and Rockingham.

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