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Hurricane Helene Relief:

If you’ve been impacted by Hurricane Helene and need assistance, please call 800.433.7228. We’re committed to supporting our members during this difficult time.

What are eStatements?

eStatements are electronic versions of your printed statements. They are provided in a Portable Document Format (PDF) since this format is widely used for all types of official documents like your statements. PDF files maintain documents' original formatting and are easily viewed from your desktop or mobile device or downloaded and printed if you need a hard copy.

Why do most PACU members prefer eStatements?

Member have shared with us they appreciate the added convenience and security eStatements offer.

  • Convenience: eStatements can be accessed anytime and anywhere as long as there is internet; and they are available sooner than mailed paper statements.
  • Security: eStatements reduce the risk of personal information being stolen from your mailbox, a risk associated with paper statements. Online and mobile banking systems have security measures in place.

Other reasons include:

  • Archiving: eStatements are easier to store and organize on your desktop or cloud storage service, saving physical storage space and making it easier to retrieve past statements when needed.
  • Environmental: Opting for eStatements helps reduce the use of paper, which is better for the environment. This appeals to our eco-conscious members who wish to minimize their environmental footprint.
  • Cost-Savings: For paper statements, there is a $3 fee per statement to cover costs assocated with printing and mailing of these documents each month. As a member-owned cooperative, we aim to pass on savings to you, and promoting cost-effective practices like eStatements helps achieve this goals.

How can you enroll to gain access to your eStatements?

To enroll within online or mobile banking:

  • Under Accounts, select your checking or saving account.
  • Under Account Details, select Online Statements.
  • Once a message box pops up, click the Continue button.
  • Review eStatement Disclosure. Upon clicking the Accept button, your statements are presented by date with the most recent statement at the top. Notices and tax documents are listed, too, if applicable. 
If you need assistance, select an appointment type below to schedule a meeting with one of our branch representatives.

Headquartered in Winston-Salem, North Carolina, and founded in 1949 within the aviation industry, Piedmont Advantage Credit Union (PACU) serves member-owners, who reside, work, worship, attend school or operate a business in one of the six counties it serves in North Carolina or who are employed by one of its many employer companies. These six counties are Davie, Forsyth, Guilford, Iredell, Mecklenburg and Rockingham.

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